Privacy Policy

Introduction

At Oven and Wheat ("we," "our," "us"), we are committed to protecting your privacy and ensuring that your personal information is handled responsibly. This Privacy Policy describes how we collect, use, and protect your personal data when you use our website (the "Website"), purchase our products or services, or interact with us in any way.

By using our Website, you agree to the terms outlined in this Privacy Policy. We encourage you to read this policy carefully. If you have any questions, please contact us using the details provided in the "How to Contact Us" section below.

1. Who Processes Your Personal Data?

Oven and Wheat is responsible for processing your personal data in accordance with applicable data protection regulations, including but not limited to the General Data Protection Regulation (GDPR) where applicable.

2. What Personal Data Do We Collect?

We may collect and process the following categories of personal data:

• Identity Information: Name, email address, phone number, and delivery address.
• Payment Information: Billing details, payment card information (processed securely by third-party payment providers).
• Order Details: Purchase history and preferences.
• Account Information: Username, password, and profile preferences.
• Technical Information: IP address, browser type, and website usage data collected via cookies.

Providing certain personal data is necessary to complete transactions and fulfill your orders. Required fields will be marked accordingly.

3. How Do We Use Your Personal Data?

We use your personal data for the following purposes:

• To process and fulfill orders.
• To manage your account and provide customer support.
• To communicate with you about promotions, offers, and updates (with your consent).
• To improve our Website and services based on user preferences and behavior.
• To comply with legal obligations and prevent fraud.

4. Legal Basis for Processing Your Data

We process your data under one or more of the following legal bases:

• Contractual Necessity: To fulfill orders and provide requested services.
• Legitimate Interests: To improve our business operations and customer experience.
• Consent: When you opt-in to receive marketing communications.
• Legal Compliance: To meet regulatory requirements and resolve disputes.

5. Cookies and Tracking Technologies

We use cookies to enhance user experience and analyze website performance. For more information, please review our Cookie Policy.

6. How Do We Share Your Data?

We do not sell your personal data. However, we may share your data with:

• Service Providers: Payment processors, delivery companies, and technical support providers.
• Legal Authorities: When required to comply with applicable laws and regulations.
• Business Transfers: In case of a merger, acquisition, or sale of assets, your data may be transferred to a successor entity.

7. How Do We Protect Your Data?

We implement strict security measures to safeguard your data from unauthorized access, loss, or misuse. Our Website uses encryption and secure protocols to protect sensitive information.

8. Your Rights

You have the following rights regarding your personal data:

• Access: Request a copy of your personal data.
• Correction: Update or correct inaccurate information.
• Deletion: Request the deletion of your data under certain conditions.
• Objection: Opt out of marketing communications.
• Data Portability: Request your data in a structured, machine-readable format.

To exercise your rights, please contact us at [contact@ovenandwheat.com].

9. Retention Period

We retain your personal data only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

10. Updates to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page, and where appropriate, we will notify you via email or Website notifications.

11. How to Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us at: